Carvana Review: Is Carvana Legit?

Carvana review

Carvana was founded in 2012 and has since become a major player in the automotive industry. Customers can browse through an extensive inventory of used and certified pre-owned vehicles, all available for purchase online. The company provides detailed vehicle descriptions, 360-degree photos, and a virtual tour of each car to help customers make informed decisions.

One of the standout features of Carvana is their “Car Vending Machine,” where customers can pick up their purchased vehicle in a futuristic and fun way. Additionally, Carvana offers a 7-day return policy, giving customers a chance to test drive and inspect the car before committing to the purchase.

Carvana license plate frames may be on your neighbors’ cars, but Is Carvana a Good Deal? Is Carvana legit? 

AutoStar Transport Express evaluated Carvana based on its process of buying and selling vehicles, customer reviews, and market stability and presents you the Carvana Review.

We’ll take a look at how Carvana works and what the process is for buying and selling cars, as well as its comparison with its major competitor.

Is Carvana Legit?

Is Carvana trustworthy? Carvana is a legitimate and trustable company. If you don’t want to drive to multiple dealerships or haggle over prices, Carvana can be a wise choice.

The company offers online listings that make the process simple and quick. In addition to delivery and pickup, Carvana offers financing for nearly anyone

Overall, Carvana has received positive reviews for its user-friendly website, transparent pricing, and hassle-free car buying process. However, like any service, there may be some occasional negative experiences reported, such as delivery delays or issues with vehicle conditions. Potential buyers need to read reviews and conduct thorough research before purchasing Carvana or any other online car dealership.

Carvana Review: Is Carvana Legit?

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Reasons to Choose Carvana?

Carvana offers a variety of benefits to people shopping for a car. Below are some of them:

  • Convenience: Users who don’t have the time or inclination to visit a traditional dealership can shop and buy a car entirely online through Carvana.
  • Wide Selection: The extensive inventory of used vehicles at Carvana enables customers to choose from more than 70,000 vehicles.
  • No-haggle Pricing: Can you negotiate with Carvana? The prices on Carvana’s vehicles are upfront, so you don’t have to negotiate with a salesperson. This can be a major advantage for people who don’t enjoy haggling. Carvana accepts $100 deposits by credit card to hold unprepared vehicles. The “Purchase Pending” message indicates an order is in process. If you select a car that requires shipment, a non-refundable delivery charge of $599 appears automatically.
  • Trade-in Options: With Carvana, you can use your trade-in value towards the purchase of a brand-new car if you have an existing vehicle to trade in.
  • Financing Options: The financing options offered by Carvana can help those who need them to purchase a car, making the process easier for them.
  • Return Policy: The Carvana website offers you a seven-day return policy, which means that you can return the car for a full refund if you are not satisfied with it within that period.
  • Delivery options: In most states, Carvana delivers free, so you don’t need to pick up your car. Customers can pick up their vehicles uniquely and conveniently by using “car vending machines” located throughout the country.
  • Warranty: Each Carvana vehicle comes with a one-year/12,000-mile powertrain warranty and a 100-day/4,189-mile bumper-to-bumper warranty. If you are concerned about potential vehicle issues, this can provide you with peace of mind.
  • Customer Service: The customer service team at Carvana is available to answer your questions and address any concerns 24/7. You can reach them via phone, email, or the company’s website.

Why not Choose Carvana?

While Carvana can be a convenient and straightforward option for some people, it may not be the right choice for everyone. Here are a few Carvana problems why someone might choose not to shop for a car at Carvana:

  • Limited Inventory to Used Cars Only: The Carvana platform’s inventory is limited to used cars. Therefore, if you’re looking for a newly manufactured car, you won’t be able to find it on the platform.
  • No Dealership Experience: When it comes to finding a vehicle, some people prefer working with a dealer and interacting with a salesperson. If this is a priority for you, Carvana might not be the right choice.
  • Limited Physical Inspection: You may encounter issues with your car after purchase, in which case you will have to contact Carvana’s warranty and customer service department.
  • No Bargaining: Carvana offers its vehicles upfront, so you have no chance to negotiate a better deal, which can be a disadvantage for those who are skilled at negotiating.

Is Carvana worth it? It’s worth noting that Carvana may not be the right choice for everyone, and it’s wise to carefully consider your options before making a decision. However, for some people, the convenience and simplicity of the Carvana process may make it the right choice.

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How Does Carvana Work?

There are more than 70,000 vehicles to choose from at Carvana, each having passed the company’s 150-point inspection. The company’s vehicles come with a seven-day money-back guarantee.

Is Carvana a good place to buy a car? Carvana lets you buy a used vehicle from the comfort of your home on your computer or smartphone without haggling.

Customers can also pick up their purchased vehicles in creative and convenient ways through the company’s “car vending machines” located throughout the country.

You may also Check: Best Car Buying Sites in 2023

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Key Facts About Carvana

  • A soft credit check can be used for per-qualification.
  • The customer service department is open seven days a week.
  • The majority of states allow co-signers.
  • Carvana enables Borrowers to change their payment due date.
  • There is no availability in Alaska or Hawaii
  • APRs are higher than those offered by most other lenders.
  • Carvana only sells financed vehicles.

How Buying Works on Carvana?How does buying work on Carvana

According to the typical process, it works like this

Step 1: Search For a Car

Carvana’s website lets you search for a car based on various criteria, including make, model, year, and price range, and narrow your search by using filters.

Step 2: View Detailed Information and Photos

Find a car that interests you and view detailed information about it, including its specs, features, and condition. You can see multiple high-resolution photos of the car before you buy.

Step 3: Get Financing

Getting pre-approved for a loan with Carvana is easy. You can apply for financing online and receive a decision within minutes.

Step 4: Purchase the Car

Once you’ve found a car you want to buy and secured financing, you can complete the purchase online. You can get a car delivered to your door or pick it up at a “vending machine,” a garage that dispenses the vehicle after you purchase.

Step 5: Return the Car

Carvana offers a seven-day return policy in case you are not satisfied with the car. You can return the car for any reason within seven days of delivery.

Carvana’s online platform makes it easy for people to find and purchase used cars from their homes, without the hassle of visiting a dealership or haggling.

Also, Check Out: Best Used Car Websites in 2023

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How to Sell/Trade a Car on Carvana?

The following is how the process typically works when selling or trading in a car with Carvana:

is carvana legit

Step 1: Get a Quote

The first thing you need to do is visit Carvana’s website and get a quote for your car. You will be asked for some basic information about your cars, such as their make, model, year, and mileage.

Step 2: Schedule an Inspection

If you accept the quote, you can schedule an inspection at a Carvana partner location or your own location. Based on the information you provided, a Carvana representative will inspect your car and verify its value.

Step 3: Sell or Trade

The value of your car will be used toward the purchase of a brand-new car on the Carvana platform. If you decide to sell your car to Carvana, you’ll receive a payment within one business day of inspection.

Step 4: Delivery or Pickup

Carvana will pick up or deliver your car to a Carvana partner location if you sell it to them. If you trade in, you can exchange your car at the time of purchase or deliver it to a Carvana partner location.

The process of selling or trading a car through Carvana is designed to be convenient and hassle-free. You can get a quote and complete the transaction entirely online without needing to visit a dealership.

Don’t Forget to Explore: Best Websites to Sell Cars in 2023

What is the Carvana Financing Process?

Most car dealerships don’t make loans; instead, they get them from banks or other lenders. Carvana offers third-party financing, but 80% of its buyers use its financing.

Is Carvana’s financing Good? A used car loan is possible with only a 3.90-27.90% interest rate between $1000-$100,000 with a minimum credit score of 450, which is typically below the FICO score of 630.

There is a minimum income requirement of $4,000, and borrowers must not be in bankruptcy. A soft credit inquiry is conducted beforehand, so your credit score will not be affected. To apply for financing through Carvana, you can follow these steps:

  1. Visit the Carvana website and browse the available vehicles.
  2. To begin the financing process, click on the “Finance” button after finding a vehicle you are interested in.
  3. Complete the online application with your personal and financial information, including your name, address, phone number, and email address.
  4. The financing application should be reviewed and submitted.
  5. Once you have received a response from Carvana, you will be sent a set of documents to sign and return. If you are approved, Carvana will provide you with these documents.
  6. Upon signing and returning the financing documents, Carvana will finalize the financing and the purchase can begin.

The specific requirements and process for applying for financing through Carvana may differ based on your location and the specific vehicle you’d like to purchase.

Who does Carvana finance through? Carvana works with Capital One and a variety of lenders to provide financing options to its customers so, before signing any financing agreement, be sure to read the terms carefully. If you finance with Carvana, you might be able to lower your rate by refinancing with another lender after a few months.

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Carvana vs. CarMax

CarMax is among the major competitors of Carvana. With Carmax and Carvana, you can buy and sell used cars online. Both companies provide a wide selection of used cars and a convenient way to purchase without visiting a physical dealer.

The following are some differences between the two:

  • Selection: It is typical for Carmax to have a large selection of used cars since it has physical dealership locations in addition to its online platform. Carvana, on the other hand, operates exclusively online.
  • Pricing: Is Carvana a ripoff? No, Carvana is not a ripoff. Because of middlemen costs and overhead, Carmax and Carvana may have higher prices than private sales.
  • Test drives: Can you test-drive Carvana? Customers can test drive a Carmax car at a physical car dealership location. Carvana, on the other hand, offers a 7-day return policy for unsatisfied customers.
  • Delivery: Carmax may charge a delivery fee, while Carvana may offer free delivery in certain areas. Both companies offer delivery to the customer’s location.

Ultimately, which is the right choice for you will depend on your specific needs and preferences. It’s a sensible idea to consider both options and compare prices, selection, and policies. CarMax is ideal for those who want to test drive the car beforehand.

For those who want convenience and ease of use in their vehicle purchases and trades, Carvana is a viable option indeed and indeed Carvana is legit.

Some Branches Review

CarMax San Diego

CarMax San Diego is one of the leading car dealerships in the vibrant city of San Diego, California. They offer an extensive range of new and used vehicles to cater to every individual’s needs. If you’re looking to buy or sell a car in San Diego, CarMax should be your go-to destination.

CarMax El Paso

CarMax El Paso is a renowned car dealership in Texas, offering a wide range of vehicles to meet customers’ needs. With a commitment to quality and exceptional service, CarMax El Paso is a trusted choice for car buyers and sellers in the region. The dealership’s transparent pricing, rigorous inspections, and friendly sales staff create a positive buying experience. CarMax El Paso’s dedication to customer satisfaction extends beyond the purchase, providing after-sales support and maintenance services.

CarMax Tampa

CarMax Tampa provides a unique and convenient car-buying experience for residents. With an impressive inventory and customer-centric approach, it remains a top choice in the region. The user-friendly website allows customers to explore detailed vehicle information and photos from home. Transparent pricing and various financing options ensure a positive buying journey. CarMax Tampa’s commitment to customer satisfaction extends through after-sales services and maintenance support.

CarMax Fresno

CarMax Fresno has earned a reputation for quality and reliability in the automobile industry. With a diverse selection of vehicles, it is a preferred destination for car enthusiasts in Fresno, California. The dealership’s friendly and knowledgeable sales staff assists customers in finding the perfect vehicle. Thorough inspections guarantee reliable purchases, and after-sales support includes maintenance options and extended warranties.

The Carvana Financing Process

Carvana offers convenient financing options for car buyers. The simple online application provides personalized financing offers from various partners, empowering customers to make informed decisions without affecting their credit scores. Carvana’s commitment to accessibility allows more individuals to realize their dream of car ownership.

Also Read: Best Car Auction Websites in 2023

Carvana FAQs

Q: What personal information is needed to apply for financing with Carvana?

For the initial application, applicants will need their address, email, birthdate, employment status, and income. A social security number will be needed after accepting the financing offer.

Q: Should I still take precautions when buying from Carvana?

Yes, Carvana has faced numerous complaints and lawsuits for not being able to provide titles for purchased vehicles promptly. Car buyers should ask for proof of title before signing to buy.

Q: What are the advantages of buying a car from Carvana?

Carvana provides a streamlined process for buying and financing a car, access to a large inventory of used vehicles, and a seven-day, money-back guarantee. It also offers an easy-to-use interface and a no-haggle, no-pressure environment.

Q: What are the disadvantages of buying a car from Carvana?

Prices may be slightly higher than a private sale, and there is no opportunity to test drive before purchase. When selling, the offer may be less than what you can get in a private sale.

Q: Is everything done online when buying a car from Carvana?

Yes, the process is 100% online, including document upload.

Q: Is Carvana filing for bankruptcy?

There have been reports of Carvana’s heavy debt and the possibility of bankruptcy, but the company’s future remains uncertain.

Q: Is pre-qualification available when applying for financing with Carvana?

Yes, applicants can receive a pre-qualification offer in two minutes with a soft credit inquiry. Offers are good for 45 days.

Q: How long does it take to get approved for financing with Carvana?

Approval speed is two to three minutes from application submission, and funding is the same day as loan closing.

Q: Do Carvana cars have GPS tracking?

Some customers have claimed to find a GPS tracker in the car they bought from Carvana. It is not evident if all cars sold by Carvana have GPS tracking but the instances have been reported by a few customers on social media platforms like Twitter, Reddit, etc.

Q: Why does Carvana keep delaying delivery?

One reason for the late deliveries by Carvana may be the transfer delays. Carvana says that the car shipping from other states to the location of the sale is affected by factors like weather. Carvana has faced the music for delaying car deliveries in Illinois as its license was canceled.

Mark Dugger

Mark Dugger

Born and raised in Southern California, grew up in an athletic environment where he excelled at football, baseball, wrestling, golf, skiing, and water skiing. He chose computers as his professional calling, accepting the position of Systems Officer for a prominent cruise line. For the next ten years, he would circle the globe multiple times, visiting over 100 countries. Mark joined AutoStar Transport Express just 1 year after it was created. He is one of the pillars the company was built on. He started off as a coordinator, he excelled though the years with his hard work and dedication. His job performance not only grew his career but our company and as a whole. Mark now holds the position of operations manager overseeing the engine that makes our company run.
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Bilal Ahmed is a dedicated auto transport researcher, blogger, and digital marketing expert with over a decade of experience. Holding a degree from MIT, Bilal passionately shares insights and knowledge with the world. His journey in blogging began as a means to connect with like-minded enthusiasts. With an honest and relatable writing style, Bilal swiftly garnered a devoted following. Renowned for his candid discussions on challenging subjects, he aspires to empower others in finding their voice through his platform.
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