3 do’s and 3 don’ts that all car shippers need to know

3 do’s and 3 don’ts that all car shippers need to know

If there’s anything that we can all agree on is that everything goes that much better when you’re prepared. And in an industry where volatility plays a significant role in the logistics of the service, the success of the transport happens when preparation meets opportunity.

Save yourself the trouble and learn from the top 3 do’s and don’ts that we tell our customers over the phone time and time again.

Do’s:

1. Be clear about your goals regarding your transport and make sure your transport coordinator knows.

It’s easy to get caught up with the ideal price and quality but if no one is clear about YOUR main goal, it will be harder to assess the right shipping option for you.

2. Confirm your payment.

This seems obvious but it really can become a disaster when you’re not fully aware of the price and the options for payments. Drivers are usually very understanding about the waiting time when it comes to working with pickup contacts, delivery contacts and customers but this could also mean the reason why their next pickup or delivery will be behind schedule.

Bottom line? Once your carrier has been confirmed, make sure you have your payment ready.

3. Car shipping preparation.

Do you have your documents ready? Were the pickup and delivery contacts advised of the transport setup? Has everything been paid for that might prevent from the vehicle being released?

Get all the details for your vehicle preparation here.

Don’ts:

1. Don’t just ask for the cheapest price!

…or else you’ll fall for the cheapest price trap!  We are talking about a valuable possession of yours. If quality is more important than quantity, are you sure you’ll want to choose an upfront price versus a job well done and with the conditions that you requested?

2. Don’t load your vehicle with personal items without consulting it with your transport coordinator.

Carriers do not accept personal items in the vehicles, unless we mention it to them upon confirming the transport. Therefore, before putting anything inside the vehicle, first confirm with your transport coordinator if your personal items can be shipped in your vehicle.  

3. Don’t assume that the transport is custom-made.

The US mainland has all kinds of geographical features and the difficulty of arriving to the location can play an important role. That’s why companies that work with reputable carriers will accommodate the customer as much as they can while working around the nuisances that may come up.

Bonus tip: make sure you choose a transport company that you can trust and honors their commitment to maintain the communication with you throughout the process. For more details on how to choose a transport coordinator, click here!

Does your driver deserved to be tipped? (Car shipping)

Does your driver deserved to be tipped? (Car shipping)

As in most service based industries, tipping is linked to service and the quality of service is usually what we want. Although tipping your driver is optional, it’s nice to let the driver know they did a great job.

So to make the decision easier for you, here are a couple of questions to help you decide whether your driver deserves to be tipped or not:

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Snowbird season

Snowbird season

What’s this about? 

A snowbird is someone who likes to travel according to seasonal changes. To be specific, it’s when the person tries to stay in warm weather by traveling to the Sun Belt (the southern states, Mexico or the Caribbean) before winter arrives.

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I don’t need a broker… what could go wrong?

I don’t need a broker… what could go wrong?

So you’re trying cut corners and keep it pocket-friendly by doing your research, talking to a couple of carriers and get the best deal to get your car shipped.

While that may seem attractive, making smart choices begin with measuring the risks you take, do you agree?

And it’s true, if you’ve been thinking about googling a couple of details about transporting your vehicle and winging it, sure, you might have a chance.

I’ll say it again, you might have a chance...

Why is that?

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What’s the bill of lading? (SUPER auto transport tip!)

What’s the bill of lading? (SUPER auto transport tip!)

Ohhh yay, more paperwork… said no one.

But believe us, this is an important document for the auto transport that you’ll want to make sure you have.

So if you’re really down to know about one of the essential things you need to know about your car transport, keep reading.

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Help! Am I eligible for a refund (for my auto transport)?

Help! Am I eligible for a refund (for my auto transport)?

So you just signed a contract with us but your plans changed:

 

  You changed your flight dates.

  You just found out you won’t be moving after all.

  Your plans for selling the vehicle fell through

  You just don’t think you’ll need your vehicle for that business trip.

  Your son/daughter won’t be going to that college or university anymore.

 

And now you want a refund for your reservation fee.

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The REAL reasons that affect the time frames (of your auto transport)

The REAL reasons that affect the time frames (of your auto transport)

As you know, being on the road has its factors that sometimes are out of our hands to control. That’s just a simple fact that every vehicle owner knows and has to deal with.

If you live in a busy major city, you’ll definitely know what we’re talking about.

HOWEVER, as a transport company, we do know these factors and how to work around it to lessen the chances of altering the time frames during your auto transport.

Here’s the deal:

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Is your broker misleading you? 13 reasons why your PRICE is affected

Is your broker misleading you? 13 reasons why your PRICE is affected

Let’s admit it, brokers have this negative reputation of taking people’s money, right?

It’s all over reddit, facebook and other forums… but is it really true?

Well, we’ll let you decide on that one.

But first, we’ll like to present the 13 reasons why the price of your car transport could be affected.

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