How Does Auto Transport Work?
Everything You Need to Know to Ship Your Car With Us Safely and Easily
Our Auto Transport Process
Step 1
Get a Quote & Book Your Shipment
Start by requesting a car transport quote, it’s quick and easy. You can:
- Use our online quote form
- Call us directly at 855-881-6629 or request a callback
- Use our specialty vehicle form for oversized shipments
We’ll review your info and secure the best carrier for your needs.
- Pickup and delivery locations
- Shipping method (open or enclosed car transport)
- Vehicle condition (operable or inoperable)
- Preferred shipping date
We’ll review your info and secure the best carrier for your needs.
Step 2
Assigned Carrier Picks Up Your Vehicle
You are contacted in advance to confirm pickup timing.
- Inspect your vehicle during pickup and complete a Bill of Lading
- Carefully load your vehicle onto the transport truck
We pick up from homes, businesses, or nearby terminals, whatever is most convenient. If your area is hard to access, we’ll work with you to find the nearest safe location.
Step 3
Track Your Shipment & Receive Delivery
Your car is now on the move! While it’s in transit, you’ll receive:
- Receive regular status updates and driver contact details
- Access to our tracking system for live updates
At delivery, the driver will perform a final inspection and hand over your vehicle in the condition it was picked up. If someone else is receiving the vehicle, let us know in advance, we’ll coordinate accordingly.
Car Shipping Information & Support
How to Book Your Vehicle Transport with AutoStar Transport Express
Booking your vehicle transport is easy, just follow these simple steps to get a personalized quote and schedule your shipment.
1. Enter Pickup & Delivery Locations
Provide your pickup and delivery locations by ZIP code or city. For example:
- From: Miami, Florida
- To: Dallas, Texas
This helps us plan the best route, estimate transit time, and decide if door-to-door or terminal service fits best.
Choose your transport type:
- Open Transport: Cost-effective and ideal for all vehicle types, shipped on an open carrier with multiple vehicles.
- Enclosed Transport: Extra protection for classic, luxury, or high-value cars.
2. Provide Vehicle Details
Enter your vehicle info:
- Type (car, SUV, truck, motorcycle)
- Make & Model (e.g., Toyota Corolla)
- Year (e.g., 2025, 2024, 2023)
- Running or non-running condition (running = vehicle works; non-running = vehicle does not operate)
This ensures the right carrier and equipment for your vehicle.
3. Add Contact Info & Pickup Date
Fill in:
- Name, email, and phone number
- Preferred pickup date (choose from available options)
- Any special instructions (e.g., gated community, need for liftgate assistance)
Submit your request, and a transport specialist will contact you with your quote and next steps.
Book Reliable Oversized & Heavy Equipment Transport
Easily book with the best vehicle transport company offering fast quotes, reliable service, and expert handling for construction machinery, RVs, trailers, agricultural equipment, and other large or specialized vehicles.
How to Book:
- Pickup & Delivery Locations
Enter the origin and destination ZIP codes or cities for route planning. - What Are You Shipping?
Choose from heavy equipment, trailers, RVs, and similar oversized items. - Dimensions & Weight
Length, width, height, and weight are essential for selecting the proper transport equipment. - Vehicle Condition
Indicate if it’s running or non-running to determine the right loading method. - Upload a Photo (Optional)
Helps assess size, shape, and any special handling needs. - Pickup Date
Choose your preferred date and get your custom quote.
Book Reliable Caribbean & International Car Shipping
AutoStar Transport Express is your trusted auto transport company, providing safe and timely vehicle shipping to Puerto Rico, the U.S. Virgin Islands, Hawaii, Alaska, and beyond.
How to Book
- Pickup & Delivery Locations:
Enter the origin and destination ZIP codes or cities for accurate route planning (e.g., Miami to San Juan, New York to St. Thomas, Los Angeles to Honolulu). - What Are You Shipping?
Select your vehicle type: car, SUV, motorcycle, or classic/vintage. - Dimensions & Weight:
Provide your vehicle’s length, width, height, and weight. This helps us plan the best transport method and equipment. - Shipping Method: Open or Enclosed Transport
✔ Open Transport – Cost-effective, used for standard vehicles
✔ Enclosed Transport – Ideal for classic, exotic, or luxury vehicles needing extra protection during ocean transport. - Vehicle Condition: Running or Non-Running
Indicate whether your vehicle is running or non-running so we can arrange proper loading and handling. - Upload a Photo (Optional):
Helps with documentation, customs, and planning the transport smoothly. - Pickup Date:
Choose your preferred pickup date to get a detailed shipping quote.
What Happens After You Book?

We Call to Confirm
After booking, a friendly team member contacts the customer to verify the details, answer questions, and confirm the pickup schedule. This adds a human touch and ensures nothing is missed.

Carrier Assigned
AutoStar assigns a licensed, insured carrier that best fits the customer’s route and vehicle needs. This step assures the user that their shipment is handled by professionals.

Vehicle Picked Up
On the selected date, the assigned carrier picks up the vehicle, either at the door or the agreed-upon location. Users understand when and how their car is being moved.

Delivery & Inspection
Once the vehicle is delivered, the customer inspects it to ensure everything is as expected before signing off. This final step shows control remains in the customer’s hands.

How to Book Car Transport with AutoStar Transport Express?
Booking your car transport with AutoStar Transport Express is simple. We make the process easy, secure, and convenient, so you can enjoy peace of mind knowing your vehicle is in good hands. Book our auto transport service with confidence—there’s no upfront payment required at the time of booking. As one of the top auto transport companies, we prioritize your satisfaction and ensure the safe and timely delivery of your valuable vehicle.
To make your experience even smoother, we recommend reviewing how to book your car shipment in advance for the best timing and availability.
Ready to Ship Your Car with AutoStar Transport Express?

