Your deposit is non-refundable if you cancel before your first available pickup date or within 5 business days of placing the order. If you cancel after that period and before a carrier is assigned, you’re eligible for a full refund.
We understand that every situation is different. If your case falls outside these terms, we’re happy to discuss it by phone at 855-881-6629 or via email. We value our customers and are committed to fair resolutions.