My sales contact at AutoStar ExpressTransport was Fred Jensenn and he raised the bar for today’s usual customer service experience. Even though my pick up was delayed for 6 hours(truck repair enroute to pick up) I had ample information to contact the carrier/driver. The contractor was Central Auto Transport out of Kansas City and the owner(Bruce Trowbridge) and driver were also exceptional. The driver(Craig Russell) went so far as to text me with pictures of the vehicle at the delivery point since I was travelling after the vehicle pickup. From an economic standpoint I highly recommend using a transport service. If you have an extra vehicle to relocate call AutoStar Express and save over the cost of towing equipment, fuel, wear and tear and safety issues that can occur for inexperienced persons trying to tow a vehicle behind a moving truck.Overall it is an exceptional value and one less burden to deal with when moving.
I give AuroStar a 5-star rating! I needed to transport 2 vehicles (one a 1973 240z) from Wash state to Las Vegas and on line found numerous offers which some sounded alittle fishy. My sister in law hired AutoStar for a 1956 T-Bird transport and was very happy with them.
That’s all I needed to hear. My vehicles were picked up and delivered as promised. I was so happy to see them in LV. I would highly recommend them!
I had heard a ton of horror stories about shipping your car to places, so I was really reluctant to do so when I decided to move across the country from the Big Apple (NY) to sunny California. It was February and the weather was nothing short of a fright, to say the least. We had just gotten a terrible snow storm in NY and all the companies I called to ship my 2016 VW gave me an ETA of 3 weeks. I was worried because I would start work 2 weeks after I arrived in Cali. I’d heard stories about people not receiving their cars for a month or having to make your way to some long distance hub to get your car when it finally reached its destination. Low and behold I settle on entrusting my new car with Auto star transport. My car arrived in 10 days! On top of that, because I wasn’t home they came to me a few miles out of their way without making it a big deal! It cost me a bit more because as I previously stated I was trying hard to do research, even posting to try and find referrals on some of my social media outlets, so I cut the time that I needed to ship it really close to when I left NY. Overall I’d definitely give these guys 5 stars and would recommend them to ANY & EVERY ONE!! On top of that I used them a second time because I’m back on the East coast lol, same results and customer service. So I’m pretty confident to say their service is consistent!
Working with AutoStarTransport Express was a great experience. The customer service was outstanding, the pick-up and delivery was lightning fast, and the driver was friendly and courteous. I found their quote to be extremely reasonable and will use AutoStar again if needed. If you want a reliable, fast and friendly transport service, I recommend AutoStar.
I had completely lost faith that a company would do the job it was hired to do, then came along Auto Star and Manny!! Manny made me feel so comfortable with his knowledge and business sense and what he and his company would be able to do for me and how soon. Manny and Auto Star delivered exactly as promised, I am currently enjoying my vehicle thanks to Manny. He kept me informed daily and he delivered, as promised!! I am so pleased. Thank you Auto Star and Manny!!!
I had a very good experience with AutoStar Transport. Their followup procedures are truely awesome. I wouldn’t just suggest them to others. But will very likely use them again in the future. I was kept aware of every single step along the way in a very courteous and professional manner. If my main contact was not in or available. They have assigned a backup team member to step in. You are never unaware of anything.
They were not the cheapest option for me. However, their price was more than fair and inexpensive for such a long transport. I’ve learned the cheapest price often results in the most problems.Very pleased with AutoStar.
AutoStar Transport made the whole process as simple as ordering pizza for delivery! Sheyla answered all my questions and gave me peace of mind that my new vehicle would be taken care of. I was quoted a 7 day turnaround but the driver showed up 2 days earlier which was great! These guys are not the cheapest but definitely not the highest priced. These guys get my 5 – star rating
This is the second time we have used AutoStar Transport and both times we have been totally satisfied. It is a stressful process to think about the timing of picking up and dropping off your car – hoping that the timing will work out the way you need it to. Both times that we’ve used AutoStar we’ve been in constant communication with both AutoStar as well as the driver – which provided us with piece of mind. Although I hope that we don’t have to move our car again, if we did, I would definitely use Rodrigo and AutoStar.
Mario Montalvo provided outstanding customer service from start to finish for the transportation of my vehicle. The pricing provided was very competitive and fair and Mario went above and beyond to make sure that all communications between the driver, Autostar Transport and myself were clear, and very complete in every way for every detail. Of note, Mario worked diligently to secure a driver that would be picking up in Texas within a timeframe that worked for our needs and was able to securely take care of the vehicle until we were able to pick it up in Detroit. My vehicle was in great condition at pick up. The driver that Mario selected was very polite and provided an excellent service.
Mario is a great ambassador for AutoStar Transport and is extremely thorough and detail orientated. I would absolutely use AutoStar Transport again.
My experience with Autostar Transport was excellent and I totally recommend them. I was contacted immediately and all my questions were answered on one phone call. They can work with you to find the earliest available as soon as you call them. I moved my car from Florida to Delaware in just 4 days!. My car was picked up on time and delivered without any problems. They are a very professional car shipping company.
Great service, I had never used a transport company before. Yasmin was very helpful in describing the procedure. She also kept me informed about what was happening. She got me a contract with a great carrier, car arrived in just 4 days from Ca. They kept in touch with me as to when it would arrive. Driver was very professional. A great experience overall.
Excellent service – very friendly too! This is the first experience I’ve had with transporting an auto. It was so easy. This company is great. Explained everything so I easily understood the process. I was told it would take a week. The picked up the Auto on Thurs pm….The auto was in Iowa on Monday – Fantastic