My sales contact at AutoStar ExpressTransport was Fred Jensenn and he raised the bar for today’s usual customer service experience. Even though my pick up was delayed for 6 hours(truck repair enroute to pick up) I had ample information to contact the carrier/driver. The contractor was Central Auto Transport out of Kansas City and the owner(Bruce Trowbridge) and driver were also exceptional. The driver(Craig Russell) went so far as to text me with pictures of the vehicle at the delivery point since I was travelling after the vehicle pickup. From an economic standpoint I highly recommend using a transport service. If you have an extra vehicle to relocate call AutoStar Express and save over the cost of towing equipment, fuel, wear and tear and safety issues that can occur for inexperienced persons trying to tow a vehicle behind a moving truck.Overall it is an exceptional value and one less burden to deal with when moving.
I give AuroStar a 5-star rating! I needed to transport 2 vehicles (one a 1973 240z) from Wash state to Las Vegas and on line found numerous offers which some sounded alittle fishy. My sister in law hired AutoStar for a 1956 T-Bird transport and was very happy with them.
That’s all I needed to hear. My vehicles were picked up and delivered as promised. I was so happy to see them in LV. I would highly recommend them!
I had heard a ton of horror stories about shipping your car to places, so I was really reluctant to do so when I decided to move across the country from the Big Apple (NY) to sunny California. It was February and the weather was nothing short of a fright, to say the least. We had just gotten a terrible snow storm in NY and all the companies I called to ship my 2016 VW gave me an ETA of 3 weeks. I was worried because I would start work 2 weeks after I arrived in Cali. I’d heard stories about people not receiving their cars for a month or having to make your way to some long distance hub to get your car when it finally reached its destination. Low and behold I settle on entrusting my new car with Auto star transport. My car arrived in 10 days! On top of that, because I wasn’t home they came to me a few miles out of their way without making it a big deal! It cost me a bit more because as I previously stated I was trying hard to do research, even posting to try and find referrals on some of my social media outlets, so I cut the time that I needed to ship it really close to when I left NY. Overall I’d definitely give these guys 5 stars and would recommend them to ANY & EVERY ONE!! On top of that I used them a second time because I’m back on the East coast lol, same results and customer service. So I’m pretty confident to say their service is consistent!
Working with AutoStarTransport Express was a great experience. The customer service was outstanding, the pick-up and delivery was lightning fast, and the driver was friendly and courteous. I found their quote to be extremely reasonable and will use AutoStar again if needed. If you want a reliable, fast and friendly transport service, I recommend AutoStar.
I had completely lost faith that a company would do the job it was hired to do, then came along Auto Star and Manny!! Manny made me feel so comfortable with his knowledge and business sense and what he and his company would be able to do for me and how soon. Manny and Auto Star delivered exactly as promised, I am currently enjoying my vehicle thanks to Manny. He kept me informed daily and he delivered, as promised!! I am so pleased. Thank you Auto Star and Manny!!!