One question I get asked time and time again is, “Are you a broker or a carrier?” It’s always inevitably followed by my honest answer that I’m a broker, and then that familiar sharp *Click* from the customer hanging up having decided he’s heard enough.
So why should you use a broker… why not use a carrier direct? These are the 5 reasons to use a broker:
First off, I’ll level with you: booking directly with a Carrier can be done, and sometimes it is successful. However, it is a time-consuming and risky endeavor for any individual to undertake. Finding the right carrier, with the right credentials, right insurances, with the right schedule and the right price? That is all brokers do: all day every day
1. They have a Network of Carriers
There are thousands of carriers out there circling up and down the nation. It would be a mammoth task for one person to look through these carriers to find one that happens to be in the right area at the right time, going the right way and that hasn’t already filled his load. Brokers have all this information on their screens and can usually find a carrier the same day, and also do reliable background and credential checks.
2. Cheaper Price of the Transport
Because brokers fill up Carriers’ trucks faster than they can alone, you get preferential rates and it will save you money! In fact, most carriers will not deal directly with a customer if a broker is not involved and if they do, they can charge you what they like.
3. Time of the Transport
Sometimes Carriers overbook, break down or run into other unforeseen delays… with a good broker, you won’t get stuck, as in the event of a problem with one Carrier, your broker will immediately arrange for another.
4. Customer Service
Many Carriers are solely focused on filling up their trucks and getting on the road and do not have the time or resources to focus on your total experience. Good Brokers on the other hand have their own dedicated customer service team who will answer your questions every step of the way.
5. Safety and insurance
Good brokers run checks on the carriers before dispatch. They should check the Carriers’ national rating and check their insurance. Ask your Broker what your Carrier’s rating is on the national network and insist a copy if the insurance packet is sent to you. If you’re in the hands of the experts, this won’t be a problem.
In need of a broker to transport your car?
Feel free to contact us, and we will help you find the right carrier to transport your car, at any time, to any place.